Legal
Terms of Service
Last updated: September 2026
1. Services
CitationTrail provides AI-search intelligence consulting: a free visibility screen, a paid AI visibility audit, a 30-day improvement sprint, intelligence and management, and white-label work for agencies. Scope, timing, and price for paid work are set in a separate engagement agreement. The website itself is information. Sending a form is a request, not that agreement.
2. Free Screen
The free AI Visibility Screen is a short, manually reviewed snapshot provided at no cost and with no obligation. It is not the paid AI Visibility Audit. The screen is for your internal use and may not be redistributed publicly without our written consent.
3. Paid Engagements
Paid services are governed by a separate engagement agreement that specifies scope, timeline, pricing, and payment terms. A 30-day improvement sprint is a single engagement. Monthly intelligence and management continues until either party ends it with 30 days notice.
4. Confidentiality
We treat all client data as confidential. We will not disclose your business information, audit results, or strategy details to third parties without your consent. We may use anonymized, aggregated data for research purposes.
5. Intellectual Property
Our methodology and written materials remain the intellectual property of CitationTrail. Deliverables produced for your engagement are licensed for your internal use. For white-label partners, deliverables are licensed for client delivery under your brand.
6. Limitations
AI search results are influenced by many factors outside our control. We do not guarantee specific ranking positions or outcomes. Our services provide analysis, recommendations, and implementation support based on current best practices and our proprietary methodology.
7. Contact
For questions about these terms, email legal@citationtrail.com.